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axia@grupoaxia.com

C/ Paduleta 18, Polígono Industrial Júndiz, 01015 Vitoria-Gasteiz

+34 945 354 738
Grupo Axia

Privacy Policy

The purpose of this Privacy Policy is to inform users about the collection and processing of personal data obtained through the axiadynamis.com website (hereinafter “the Website”)

Axia Dynamis S.L. complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), ensuring at all times the correct use and processing of the user’s personal data.

 

WHAT DATA DO WE COLLECT THROUGH THE WEBSITE?

  • Data provided by sending emails to the addresses identified on the website.
  • Data provided by filling in the forms or using the functionalities offered at any time on the website.
 

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis of the treatments is the consent granted by the users by accepting this Privacy Policy and the corresponding boxes, and will imply that they have been informed and have expressly given their consent to the content of the clause attached to said form or acceptance of the privacy policy.

 

FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA?

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you that the personal data that you voluntarily provide us with through the various entry forms provided for this purpose on the Website or any other channel for collecting such data will be included in the processing records under the responsibility of Axia Dynamis S.L. for the management of the data collected for the following purposes:

  • Solve any query, request or request made.
  • Manage the requested service, answer your request or process your request.
  • Maintain communications of an informative nature that entity considers to be of interest to you by any means provided voluntarily and which deal with products and/or services similar to those requested. In such cases, only for the purposes and uses exclusively necessary for which their services were requires, and may not use them for any other purpose. For any transfer other than those specified above, you will be duly informed and may exercise your right to object at any time.
  • Carry out analysis and improvements to the website on new services.
  • Unsubscribe from our services.
  • Any other purpose referred to in the forms and functionalities offered at any time through the Portal.
 

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

The data collected are adequate, relevant and not excessive in relation to the scope and purposes described. Your data will be processed and stored in compliance with the security measures described in accordance with current legislation, guaranteeing its integrity and confidentiality at all times.

Your data will not be passed on to third parties, unless legally obliged to do so, nor will they be shared with companies or entities outside Axia Dynamis S.L. You are informed of the following possible transfers of your data:

  • to public and private bodies necessary for the fulfilment of legal obligations under current legislation
  • to financial institutions for the management of receipts and payments
  • to legal, consulting and/or auditing prodessionals and firms
  • to the processors necessary fot the performance of the relevant service contract
  • to companies in charge pf our support and web maintenance
  • to companies in charge of our support and maintenance of our computer system
  • to companies in charge of our support and maintenance management software
  • to companies in charge of our server and cloud service support and maintenance.
  • in the event of any international transfer of data when using applications, it would be carried out in strict compliance with and with all the necessary safeguards for compliance with European data protection policies on privacy.
  • to the other companies, entities and collaborators for administrative and/or commercial purposes, for the management of the purposes described above, for the provision of services and the correct management of the entity and its different activities.

In such cases, only for the purposes and uses exclusively necessary for the development of their activity for which their services were required, and may not use them for any other purpose. For any transfer other than those specified above, you will be duly informed and may exercise your right to object at any time.

Consent shall be deemed to have been given until you expressly inform us of your revocation of consent to any of the aforementioned processing operations.

By providing us with your email and/or telephone number, you expressly consent that we may contact you by the following means.

The user of the Website shall be solely responsible for the truthfulness and accuracy of the data provided, with Axia Dynamis S.L. acting in good faith as a mere service provider. In the event of having provided false data or data of third parties without their consent, Axia Dynamis S.L. reserves the right to immediately destroy the aforementioned data in order to protect the rights of the owner or owners of the same, exempting Axia Dynamis S.L. from any liability for failure to comply with this requirement.

Axia Dynamis S.L. undertakes to comply with its obligation to maintain the secrecy of personal data and its duty to safeguard them and shall adopt all technical and organisational measures to guarantee the security of personal data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with the provisions of the regulations.

 

DATA ON MINORS?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who are not of that age. Axia Dynamis S.L. disclaims any liability for failure to comply with this provision.

 

WHAT RIGHTS DOES IT HAVE?

  • To know whether or not we are processing your data.
  • To access their personal data.
  • To request the rectification of their data if it is inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent you gave us.
  • To request the restriction of the processing of your data, in certain cases, in which case we will only keep it in accordance with the regulations in force.
  • To submit your data, which will be provided to you in structured, commonly used or machine-readable format. If your prefer, we can send them to the new person in charge who designates us. It is only valid in certain cases.
  • To lodge a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
  • To withdraw consent to any processing for which he or she has consented, at any time.

If you change any information, please let us know so that we can keep them up to date.

The user of the Website may at any time exercise these rights under the terms established in the regulations in force, by contacting the data controller:

  • In writing to the address of the entity: Calle Paduleta, 18 – BJ, Vitoria-Gasteiz, 01015 , Araba/Alava
  • By e-mail to the following address axia@axiaservicios.com
 

WOULD YOU LIKE A FORM TO EXERCISE YOUR RIGHTS?

We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use the forms elaborated by the Spanish Data Protection Agency or third parties. These forms must be electronically signed or be accompanied by a photocopy of the ID card. If you are representing someone, you must attach a copy of your ID card, or sign it with your electronic signature.

 

HOW LONG DOES IT TAKE TO REPLY TO YOUR EXERCISE OF RIGHTS?

It depends on the law, but at the most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.

 

FOR HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

  • Personal data will be kept for as long as you remain associated with us.
  • Once unlinked, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a Judge or Court may require them in accordance with the statute of limitations for legal actions.
  • The data processed shall be kept until the expiry of the aforementioned legal periods, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
  • We will maintain all information and communications relating to the provision of our service for the duration of the service guarantees in order to deal with possible claims.
  • Once the aforementioned periods have elapsed, the personal data of users may be blocked and kept by Axia Dynamis S.L. in order to deal with any possible liabilities arising from the processing and only during the period of limitation of such liabilities. After this period, the personal data will be deleted by Axia Dynamis S.L.
 

SECURITY, COOKIES AND IP ADDRESSES?

The Website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user agrees that the provider obtains data for the purposes of the corresponding authentication of access controls.

 

PERSONAL DATA SECURITY BREACH NOTIFICATION

In the event of a breach of security of personal data, unless such breach of security is unlikely to constitute a risk to the regihts and freedoms of natural persons, Axia Dynamis S.L. shall notify the Spanish Data Protection Agency witihn 72 hours of becoming aware of the incident, describing the nature of the breach, the possible consequences that may arise and the measures taken or proposed to be taken to put in place the necessary measures; and if possible, the categories and approximate number of data subjects and data affected shall be made known.

Likewise, Axia Dynamis S.L. shall notify data subjects as soon as possible when the breach of security of personal data is likely to involve a high risk to the rights and freedoms of natural persons, describing the possible consequences that may arise and the measures taken or proposed to remedy the breach of security.

 

USE OF COOKIES AND THE ACTIVITY FILE

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.

The provider, on its own account or that of a third party contracted to provide measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser by a web server in order to record the user’s activities during their browsing time. The cookies used by the Website are only associated with an anonymous user and his or her computer, and do not in themselves provide the user’s personal data. Through the use of cookies it is possible for the server where the website is located to recognise the web browser used by the user in order to make browsing easier, allowing, for example, users who have previously registered to access areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. Se utilizan también para medir la audiencia y parámetros del tráfico, controlar el progreso y número de entradas. The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their computer. Please refer to your browser’s instructions and manuals for more information. In order to use the Website, it is not necessary for the user to allow the installation of cookies sent by the Website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the user to log in as such for each of the services whose provision requires prior registration or login. The cookies used on this website are, in any case, of a temporary nature with the sole purpose of making their onward transmission more efficient. Under no circumstances will cookies be used to collect personal information.

 

IP ADDRESSES

The Website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file which allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.